Privacy Policy

Use of this website and your privacy.

last Updated:
31 July 2024

1. Introduction

Welcome to Golly Gosh Candles Limited ("we", "our", "us"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, www.gollygoshcandles.com, and when you purchase our products or sign up for our mailing list.

2. Information We Collect

We may collect and process the following data about you:
- Personal Identification Information: Name, email address.- Transactional Data: Details about payments to and from you and other details of products you have purchased from us.- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.- Usage Data: Information about how you use our website, products, and services.- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Information

We use the information we collect in the following ways:
- To process and deliver your orders, including managing payments and collecting and recovering money owed to us.- To manage our relationship with you, which includes notifying you about changes to our terms or privacy policy and asking you to leave a review or take a survey.- To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).- To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.- To make suggestions and recommendations to you about goods or services that may be of interest to you.

4. Marketing

We will only send you marketing communications if you have explicitly consented to receive them. You will not receive marketing communications from us unless you have opted in by ticking a box to receive such communications. If you no longer wish to receive marketing communications from us, you can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting us at hello@gollygoshcandles.com

5. Data Sharing

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data.- Request correction of your personal data.- Request erasure of your personal data.- Object to processing of your personal data.- Request restriction of processing your personal data.- Request transfer of your personal data.- Withdraw consent at any time where we are relying on consent to process your personal data.

9. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

10. Changes to Our Privacy Policy

We keep our privacy policy under regular review, and we will place any updates on this web page. This privacy policy was last updated on 31st of July 2024.

11. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us in the following ways: Full name of legal entity: Golly Gosh Candles Limited. Email address: hello@gollygoshcandles.com. Postal address: Monomark House, 27 Old Gloucester Street , London, WC1N  3AX
Thank you for choosing Golly Gosh Candles Limited.